1. Definitions

  • “Company”, “We”, “Our”, “Us”: Refers to Neura Tech Solutions.
     
  • “Client”, “You”, “Your”: Refers to the individual or business purchasing or using our services.
     
  • “Services”: Includes all online services, software, subscriptions, consulting, and digital products provided by Neura Tech Solutions.
     
  • “Website”: Refers to our official site (insert website URL).
     

2. Scope of Services

Neura Tech Solutions provides digital and online services, including but not limited to:

  • Software development (web, mobile, and custom solutions)
     
  • Digital marketing (SEO, PPC, social media management, etc.)
     
  • Cloud solutions and hosting
     
  • Business automation tools
     
  • IT support and consulting
     

The exact scope, deliverables, and timelines will be outlined in a formal proposal or service agreement for each project.

3. Acceptance of Terms

By:

  • Accessing our website,
     
  • Signing a service agreement, or
     
  • Making a payment,
     

You acknowledge that you have read, understood, and agreed to these Terms and Conditions.

4. Payments and Pricing

  • All prices are listed in Pakistani Rupees (PKR) unless otherwise stated.
     
  • Full or partial advance payment may be required before work begins.
     
  • Accepted payment methods include bank transfer, credit/debit cards, PayPal (if applicable), and local cash payments.
     
  • Taxes, duties, and transaction fees are the responsibility of the client.
     

4.1 Late Payments

  • If payment is not received on time, we may pause or suspend services until the outstanding balance is cleared.
     
  • Late payments may incur an additional 5% late fee after 10 business days.
     

5. Project Timelines and Responsibilities

  • Delivery timelines will be discussed and agreed upon before the project begins.
     
  • Timelines may be delayed due to:
     
  • Client delays in providing necessary information or approvals
     
  • Scope changes or additional feature requests
     
  • Unforeseen technical issues or third-party dependencies
     

The client agrees to provide accurate and timely information to ensure smooth project progress.

6. Refunds and Cancellations

Our Refund Policy governs all refunds and cancellations.

  • Full or partial refunds are available under certain conditions, as described in our Refund Policy.
     
  • Refunds are not provided for:
     
  • Completed and approved work
     
  • Subscription periods already used
     
  • Delays caused by the client
     

7. Digital Delivery

  • Most services are delivered digitally, via email, secure links, or cloud platforms.
     
  • No physical shipping is required unless specifically arranged.
     
  • Digital access is provided only after payment confirmation.
     

For more details, see our Shipping & Delivery Policy.

8. Intellectual Property Rights

  • For Custom Projects:
          Intellectual property (IP) rights for final deliverables transfer to the client only after full payment is received.
     
  • For Subscription or Licensed Services:
          All IP remains the property of Neura Tech Solutions. The client receives a limited, non-transferable license to use the service.
     
  • We retain the right to showcase completed projects in our portfolio unless the client requests confidentiality in writing.
     

9. Client Responsibilities

The client agrees to:

  • Provide accurate, up-to-date, and complete information.
     
  • Respond to requests for approvals and feedback promptly.
     
  • Use our services lawfully, without engaging in activities such as:
     
  • Spamming or hacking
     
  • Distributing malware or viruses
     
  • Violating intellectual property laws
     
  • Hosting illegal or prohibited content
     

10. Limitation of Liability

  • Neura Tech Solutions is not liable for:
     
  • Losses caused by third-party tools, hosting services, or platforms.
     
  • Downtime or data loss due to external factors beyond our control.
     
  • Loss of revenue or business opportunities caused by delays.
     
  • Our total liability for any claim will not exceed the total amount paid by the client for the relevant service.
     

11. Confidentiality

  • Both parties agree to maintain the confidentiality of sensitive business information.
     
  • Neura Tech Solutions will not disclose client data to third parties, except as required by law.
     

For more information, see our Privacy Policy.

12. Termination of Services

We reserve the right to terminate services immediately if:

  • The client violates these Terms and Conditions.
     
  • Payments are repeatedly delayed or defaulted.
     
  • Illegal or unethical activities are conducted using our services.
     

Upon termination:

  • All outstanding balances become due immediately.
     
  • Access to digital services may be revoked.
     

13. Changes to Terms

We may update or modify these Terms and Conditions periodically to reflect changes in our business practices or legal requirements.
  The revised version will be posted on our website with a new effective date.

14. Governing Law

These Terms and Conditions are governed by the laws of Pakistan.
  Any disputes will be resolved in the courts of Islamabad, Pakistan.

15. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us:

Neura Tech Solutions
  📍 Blue Area, Islamabad, Pakistan
  📞 +92 331 5478321
  📧 Email: NeuraTechSolutions@gmail.com