1. What is Neura Tech Solutions?

Neura Tech Solutions is a technology company based in Islamabad, Pakistan, specializing in providing online services, including digital solutions, IT support, and software development to help businesses grow and streamline their operations.

2. Where are you located?

We are located in Blue Area, Islamabad, Pakistan.
  For directions, please call us at +92 331 5478321 or use Google Maps to find our office.

3. How can I contact Neura Tech Solutions?

You can reach us through:

Services

4. What services do you offer?

We offer a wide range of online and digital services, including:

  • Custom web and app development
     
  • Digital marketing and SEO services
     
  • Cloud solutions and hosting services
     
  • IT consulting and support
     
  • Business automation tools
     
  • E-commerce solutions
     

5. Do you provide customized solutions?

Yes! We specialize in tailor-made digital solutions to meet your unique business needs. After understanding your requirements, we design a strategy that fits your goals and budget.

6. Can I get a free consultation before buying your services?

Absolutely. We offer free initial consultations to discuss your project needs and suggest the best solution for your business.

Payments & Pricing

7. What payment methods do you accept?

We accept the following payment options:

  • Bank transfer (Pakistan-based and international accounts)
     
  • Credit/Debit cards
     
  • PayPal (if applicable)
     
  • Cash payments (for local clients only)
     

8. Do you offer subscription-based services?

Yes, we offer flexible monthly and annual subscription plans for certain services like cloud hosting, IT support, and digital marketing.

9. Are there any hidden charges?

No, we believe in transparent pricing. All charges are discussed upfront before starting a project or service plan.

Support

10. Do you offer technical support?

Yes! We provide 24/7 technical support through phone, email, and live chat to ensure your services run smoothly.

11. How do I request support if I face an issue?

You can request support by:

Policies

12. What is your refund policy?

Refunds are provided case-by-case depending on the service type.

  • Digital services: Refunds may be issued if the work hasn’t started.
     
  • Subscription services: Pro-rated refunds are available for unused portions of service.
      Please review our detailed Refund Policy on our website.
     

13. Is my data secure with Neura Tech Solutions?

Yes. We follow strict data protection protocols to ensure your business and personal data remain safe and confidential.

Miscellaneous

14. Do you work with international clients?

Yes! We proudly serve clients worldwide with remote solutions and online collaboration tools.

15. Why should I choose Neura Tech Solutions?

  • Expert team with years of experience
     
  • Customized solutions tailored to your needs
     
  • Affordable pricing without compromising quality
     
  • 24/7 customer support
     
  • Proven track record with local and international clients